Resort & Hotel Services
Private Vacation Home Managment
Ultimate Resorts & Hotels (URH) is a leading provider of resort and hotel management services within Canada with current expansion into targeted Mexican, Caribbean and US markets. URH brings together world-class people, processes and technology to deliver exceptional returns to hotel and resort property owners.
With Ultimate Resorts & Hotels you not only partner with an exceptional performance driven management team, but you also align your asset with one of the fastest growing independent brands in the hospitality industry. With numerous hotels and resort properties under the Ultimate Resorts & Hotels management umbrella, URH's management fee structure is designed to capitalize on the performance of your individual hotel or resort while leveraging the economies of scale of our entire portfolio. Our low fixed management fees and performance-driven incentives are tied directly to our performance and your bottom line success.
Ultimate Service Portfolio
Strategies & Planning. Developing a new resort or hotel property or conducting a turnaround requires careful planning. With decades of resort and hotel project experience at our fingertips, we can assist companies in maximizing their development potential in a number of ways:
- • Comprehensive business / marketing plans for condo hotels, hotels and private residence developments
- • Resort / hotel concept planning
- • Costing and construction planning
- • FF&E design and procurement
- • Project management
- • Asset planning
- • Image and brand development
- • Investor financing
Hotel / Rental Management. URH realizes that there is no ‘one-size-fits-all’ strategy to hotel / rental management. URH provides a variety of hotel / rental management programs that are tailored towards the different needs of developers and owners with the ultimate goal of maximizing return on investment.
- • Performance-based rental management with a focus on exceptional owner service, guest service, marketing, cost control and staff development
- • Comprehensive sales and marketing development and execution including sales / call-center management, trade show attendence, email and mail campaign management, and partner development
- • Leading edge IT systems for all aspects of hotel / rental management
- • Value-added services such as concierge services and specialized packages that enhance the client experience and improve rental returns
- • Consolidated Marketing, Accounting and Administration support from the head office that creates cost efficiencies and enables on-site managers to focus on delivering great customer service
- • Human Resource Management tools and programs that provide effective recruitment and retention of key employees, thus reducing overall costs and improving service levels
- • Food and Beverage strategic guidance, operations and support
Sales & Marketing. With international sales and marketing experience and a vast network of deep pocket investors, URH is uniquely positioned to assist developers in accelerating and maximizing their sales efforts. URH has the ability to access both institutional investors and general retail buyers to make your project concept a success. Some of the services that we provide include:
- • Real estate sales & marketing of recreational properties
- • Overall S&M project and campaign management
- • S&M event management
- • Website creation / enhancement
- • Search engine optimization (SEO) services
- • General marketing plans and marketing materials
- • Project launch marketing
